Salute
I have been enchanted by a breathtaking setting of natural beauty of Cambodia these
5 or 6 years, where I have seen many young people who want to study, but do not
have any chances to do so by their efforts because of their difficult life circumstances.
We can not change our faces and height by our efforts. In the same way they can
not change their circumstances even though they work like hell.
I believe firmly that human beings were born with some sort of mission. I think
of my mission in the rest of my life as contributing to the development of human
kind. So I have felt that my mission is to offer Khmer young people the chance to
study by founding a university with no charge. In addition, I thought the university
should not be founded as a Japanese university, but as an absolutely Cambodian university
which is carried out by Cambodian people’s efforts, labors, tears, sweats and blood.
Therefore I started the hotel business at the beginning of January in 2006 which
firstly produced Cambodian people’s steady employment, and then might generate the
profits to manage and run the university.
At the moment, however, I have had a big loss so far by the hotel business because
I was an amateur businessman and ignorant of the culture and custom of this nation.
I have repeated the process of trial and error.
My strategy running my hotel and restaurant is hospitality for our guests and customers,
always trying to offer the best service to them, being smiling and friendly. I want
to treat the guests and customers as I want to be treated by others. My determination
to realize my mission is iron. I firmly believe that my hotel business will succeed
in the course of time and I will be able to realize the foundation of a university
to support this nation.
There are several things to be proud of our hotel. Firstly, all of my staffs are
very kind and friendly to the guests. Secondly, all rooms are clean and neat though
they are not big. I always let my staffs recite the followings:
“Our strategy is hospitality for our guests and customers. We must always try to
offer the best service to them, being smiling and friendly. We must always try to
offer them good memories.
You must not betray, deceive, and cheat others. You must not tell a lie. You must
not break the promise. You must not steal. You must not try drugs. You must not
try gambling. You must not resort to makeshifts. You must not be absent from the
duties without notice. You must not act wrong. Be always honest and diligent.
We must be ready for protecting our guests and customers at the price of our lives.
We must not drink alcohol at our job place. We must not serve the drivers alcohol
at our job place.”
You will be sure to have nice memories during your stay in my hotel. All of us always
welcome to you and try to offer the best service to you. We are looking forward
to seeing you soon.
Thank you so much.
Lucky Ro Hotel and its Restaurant
